At TechVPS, we are committed to providing a secure, respectful, and legally compliant hosting environment. This Abuse Policy outlines the types of activities that are strictly prohibited and how we handle abuse reports.
1. Prohibited Activities
The following actions are strictly forbidden on all TechVPS services:
- Spamming: Sending unsolicited bulk messages, including email spam or mass posting in forums or comments.
- Malware Distribution: Hosting or distributing viruses, trojans, ransomware, or other malicious software.
- Phishing: Attempting to acquire sensitive data through deceptive means.
- Hacking or Unauthorized Access: Attempting to gain unauthorized access to networks, systems, or accounts.
- Illegal Content: Hosting or sharing illegal materials, including copyrighted content without permission, or content violating local/international law.
- Abuse of Resources: Activities that overload our infrastructure (e.g., DDoS attacks, mining scripts).
2. Reporting Abuse
If you believe someone is misusing TechVPS services, please report it immediately:
đź“§ Email: abuse@techvps.net
Include as much detail as possible (e.g., IP address, domain, logs, screenshots) for quick review and resolution.
3. Response to Abuse
Upon receiving an abuse complaint, we will:
- Investigate the issue promptly.
- Notify the account holder involved (if applicable).
- Suspend or terminate services if a violation is confirmed.
- Cooperate with legal authorities when required.
4. Zero Tolerance
TechVPS maintains a zero-tolerance policy toward abuse. Accounts found engaging in abusive or illegal activity will face immediate suspension or permanent termination—without refund.
Need Assistance?
đź“§ General Support: support@techvps.net
📍 Address: 14 Highdowns, Hatch Warren, Basingstoke, England, RG22 4RH