At TechVPS, we strive to deliver top-quality VPS hosting solutions and excellent customer satisfaction. If you’re not fully satisfied with our service, we offer a transparent refund policy outlined below.
1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on our Starter and Pro plans. If you’re not satisfied within the first 30 days of service, you may request a full refund—no questions asked.
2. Refund Eligibility
Refunds apply only to first-time purchases. Renewal fees, add-ons, domain registrations, and custom configurations are non-refundable.
3. Requesting a Refund
To request a refund, contact our support team at support@techvps.net within 30 days of your original purchase. Please include your account email and order details for a faster response.
4. No Refunds on Elite Plan
Due to the advanced resource allocation and customization involved, our Elite Plan is non-refundable once provisioned.
5. Service Cancellation
You can cancel your VPS service at any time through your account dashboard. Canceling your plan does not automatically trigger a refund—please request it directly through support if eligible.
6. Processing Time
Approved refunds are processed within 5–10 business days and will be returned to your original payment method.
Need Help?
📧 Email: support@techvps.net
📍 Address: 14 Highdowns, Hatch Warren, Basingstoke, England, RG22 4RHWarren, Basingstoke, England, RG22 4RH